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More
Innovative Approaches
Ted
Coltman, Executive Director, New Media at the Corporation
for Public Broadcasting takes this discussion to another level
when he says: "People are being led astray by the business model
of advertising. When people become frustrated about not being able
to figure out how to make money on the Internet, they fall back
onto display advertising and formats that are well-suited to display
advertising like TV."
As
I discussed in a different way last month, video on the Internet
is not TV. The inherent bandwidth limitations make it a different
medium. Immersive experiences like films and long-form videos will
continue to be served better by TV and VHS distribution channels.
As
creative professionals,
video producers are uniquely qualified
to offer Web education, consulting,
design, and production services.
However,
I believe that major new online business opportunities requiring
the expertise of professional videographers are already emerging.
For example, video enhanced dating services or real estate listings
can offer low-resolution pictures that provide value with "decision
quality" compressed footage. And this is true even if the "decision"
is to order a higher resolution version of one particular prospective
date or property. Likewise, video resumes and demo reels are already
working, as are movie trailers and TV promos. In fact, I see this
as an important opportunity for the movie and entertainment industries
to provide on-demand "taster" or video samples that can lead to
purchase, rental or viewing choices for movie tickets, VHS tapes
and so forth.
Online
entrepreneurs are also looking for pay-per-view or subscription
opportunities, and I think there are opportunities here as well.
Given that there's so much free content on the Web, in order for
paid subscriptions to make sense you need an avid audience. Putting
pornography aside, I don't know a more passionate audience than
sports fans, nor do I know a more inefficient news design (from
the consumer's point of view) than the sports reports on TV. First
of all, even on ESPN, you have to wait through a half-hour show
to see your team, and secondly, the "reward" for your wait is only
a few highlights. Why shouldn't a home town fan be able to get a
more substantial, albeit lower resolution report on-demand, when
ever they want it? There is no real reason except that the production
and financial infrastructure hasn't been built yet. And, of course,
this on-demand, online report can also include still images and
audio reports as well as video. And, speaking of still images, why
should you be limited to the one or two pictures that your newspaper
picks when you could be browsing thumbnails of dozens? But, I digress.
Another
intriguing subscription opportunity is being presented by the "push"
technologies like Pointcast that are emerging on the Web and which
enable users to "program" downloads during computer downtime on
an automated basis. Because it's relatively easy to program your
computer to download a file, (currently being used to accelerate
the "world wide wait"), some special interest video clips can also
be offered on a subscription basis and downloaded during the night.
Although this approach lacks the on-demand immediacy of video streaming
(see last months Video Web column), the clips would be higher quality
and available on-demand over the morning coffee or when you get
home.
Six
Immediate Benefits
Well,
that's enough crystal ball gazing. Let's look more closely at today's
realities. While I don't think that today's Web is a get rich quick
environment for video producers, I do believe that it offers important
marketing opportunities as well as production leverage that should
not be ignored. Here are six important bottom line benefits that
I believe provide compelling reasons for video pros to get involved
online.
- The
ability to reach a global audience is a small video producer's
dream and an unprecedented marketing opportunity. The key here
is make your site more than an online brochure. Rather, I recommend
that you design your site to build relationships by delivering
valuable content upfront, for free, starting from day one. That's
the way marketing works in the '90's. They call it "relationship
marketing." What you put out will come back in the form of "ancillary
sales."
- Some
people say -- and they say it with a smile -- that the only people
making money on the Web today are either building web sites or
teaching people to build web sites. There's some truth in that.
As creative professionals, video producers are uniquely qualified
to offer Web education, consulting, design and production services.
Given the demand, I recommend that video people diversify. You
already understand visual communications and I certainly couldn't
say that about most of the HTML programmers that I've met.
- The
web offers new channels for distribution. For example, check out
the Alternative Entertainment
Network which offers 11 "channels" of online video including
everything from comedy and sports to infomercials. Video producer
Drew Cummings of Cummings Multimedia Entertainment has leveraged
his content library and video resources into a very dynamic web
site which is certainly showing promise and also apparently providing
a vehicle for some very valuable trades.
- For
those of you in the entertainment promotion business, there's
no question that the web offers important new avenues for marketing
and promotion including movie trailers, online versions of on-air
promos, home video trailers and more. I used to be director of
creative services at USA Network, and it seems clear to me that
"on-net promotion" of TV shows is a production niche that's beginning
to explode.
- As
FOOTAGE.net demonstrates,
the web is full of new resources for stock footage, personnel,
clip art, demo reels, and especially content research (from technical
information to product literature to background information on
virtually any subject). If you're not putting the truly immense
research resources of the Web at your finger tips, believe me
your competitors have something to offer your customers that you
should also have. The same goes for offering an e-mail connection
to your customers. While it's true that some clients don't use
e-mail, the ones who do are not satisfied unless you're wired.
- The
web also offers all kinds of new ways to collaborate. From Frank
Sinatra's original long-distance recording sessions for "Duets"
to film-makers who screen LA dailies in real time in San Francisco
to Videography's story "R/Greenberg Flips for Internet Collaboration"
(December issue) to my posting of video graphics as JPEG files
on the web for long-distance client approval -- the network of
networks is quickly becoming an essential production component.
.
. . the Web is a long term "play,"
not a sure fire, over-night sensation.
So
the bottom line is that "you've got to be in it to win it." But
remember that the Web is a long term "play," not a sure fire, over-night
sensation. While we can continue to count on creative entrepreneurs
to develop the compelling applications that offer impressive high-risk,
high-return potential, we can also see that our digital production
environments are quickly evolving to include the network. This reality
makes investing in the web more like investing in a marketing campaign,
a new video deck or a better phone system than it is like investing
in a new "miracle" cash cow. Like it or not, the Video Web is an
increasingly important part of the future of video communications,
so if you're not already looking to benefit from its potential (and
to learn from your mistakes along the way), I believe that you're
missing an opportunity to earn an important strategic advantage
(while you also generate at least a little cash).
Until
next month, let's keep the "wonder" in the Web while we help it
to fulfill the promise of a new media frontier that's being built
from the ground up.
Surf's
up. Enjoy.
Part
2 of 2
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